4th August 2009
Comments from Peter Bolton King, Chief Executive of National Association of Estate Agents (NAEA) on racial discrimination in lettings agencies, following the BBC LookNorth Business undercover report:
“NAEA is committed to setting the highest standards for lettings professionals, for the benefit of both the general public and the wider industry.
“NAEA members must comply with our Rules of Conduct. Our Code of Practice for Lettings Agents makes it very clear that any form of discrimination is unacceptable and will not be tolerated: Rule 1e states “You must offer equality of professional service to any person, regardless of their race, religious belief, gender, sexuality, disability or nationality. You must not be involved in any plan or arrangement to discriminate against a person or people because of their race, religious belief, gender, sexuality, disability or nationality.”
“Racial discrimination is appalling behaviour, which may be illegal. A letting agent simply cannot assist a landlord with refusing a tenant due to racial motivations.
“NAEA has asked the BBC to share any information it has that indicates misconduct by NAEA members. NAEA may take disciplinary action, which could lead to membership being withdrawn. Source NAEA
See also:
Diversity and Inclusion at jml-training.com
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